last updated: may 2026

Terms of Service

1. Definitions

—"Vaulto" or "we" means Vaulto Oy, a Finnish company.
—"Service" means the vaulto.sh platform and related services.
—"Seller" means a user listing a business for sale.
—"Buyer" means a user browsing or acquiring businesses.
—"Deal Room" means the secure document and communication space for a listing.
—"Vaulto Closed" means our optional escrow and closing service.

2. Service description

Vaulto provides a platform for SaaS business owners to create deal rooms, verify revenue metrics through Stripe integration, and connect with potential buyers through our marketplace.

Important: Non-broker disclaimer

Vaulto is not a broker, dealer, investment adviser, or business broker. We do not provide advice on the merits of any transaction, negotiate deal terms on behalf of users, or take a fiduciary role in any transaction. Vaulto is a software platform that facilitates introductions between buyers and sellers. All negotiations and transactions are conducted directly between the parties. Users should seek independent professional advice for legal, tax, and financial matters.

3. Acceptance of terms

By accessing or using Vaulto, you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. We may update these terms with 30 days notice for material changes.

4. User accounts

You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials and for all activities under your account. Notify us immediately of any unauthorized access.

5. Acceptable use

You agree not to:

—Provide false or misleading information about your business
—Connect Stripe accounts you do not own or are not authorized to access
—Violate confidentiality agreements (NDAs) signed through the platform
—Share deal room materials with unauthorized parties
—Use the Service for money laundering or other illegal purposes
—Attempt to circumvent security measures or access controls
—Scrape, harvest, or automate access to the Service without permission

6. Seller responsibilities

Sellers agree to:

—Provide accurate and truthful information about their business
—Only connect Stripe accounts they own or are authorized to access
—Honor NDAs signed through the platform
—Not misrepresent metrics or business performance
—Respond to buyer inquiries in good faith
—Comply with applicable tax reporting requirements

7. Buyer responsibilities

Buyers agree to:

—Honor confidentiality agreements (NDAs) signed through the platform
—Not share deal room materials with unauthorized parties
—Conduct independent due diligence
—Not use information obtained for competitive purposes against a seller

8. User content and IP

You retain ownership of content you upload. By uploading content, you grant Vaulto a limited license to store, display, and transmit that content as necessary to provide the Service. For deal rooms, content is only shared with users who have signed the required NDA.

9. Confidentiality

All deal room content is confidential. Access is logged with timestamps and IP addresses. Documents are watermarked with viewer information. Breach of confidentiality may result in account termination and legal action.

10. Fees and payment

Subscription fees are billed in advance in EUR. All fees are non-refundable unless otherwise stated. You may pause your subscription instead of canceling — your data will be preserved. We may change pricing with 30 days notice.

Vaulto Closed service charges 2% of the transaction amount, capped at €5,000. This fee applies only when parties opt into the escrow service. Off-platform closes incur no transaction fee.

11. Limitation of liability

Vaulto is a platform connecting buyers and sellers. We do not guarantee:

—The accuracy of user-provided information (verified metrics reflect Stripe data, not business health)
—Successful transactions or outcomes
—The conduct, solvency, or good faith of any user

Liability cap: Our total liability for any claim arising from these terms or use of the Service is limited to the greater of (a) €100 or (b) the fees you paid to Vaulto in the 12 months preceding the claim.

We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or business opportunities.

12. Electronic signatures (ESIGN/eIDAS)

By using the Service, you consent to electronic signatures for NDAs and other agreements. Electronic signatures are legally binding under the EU eIDAS Regulation and the US ESIGN Act. You agree that electronic records satisfy any legal requirement for written documents.

13. DMCA and content removal

If you believe content on Vaulto infringes your copyright, send a DMCA takedown notice to legal@vaulto.sh with: (1) identification of the copyrighted work, (2) identification of the infringing material, (3) your contact information, (4) a statement of good faith belief, and (5) a statement under penalty of perjury that the information is accurate.

14. Beta features

Features marked as "beta" or "preview" are provided as-is without warranty. Beta features may be modified or discontinued without notice. Do not rely on beta features for critical business operations.

15. Termination

We may terminate or suspend your account for violation of these terms. You may delete your account at any time through your settings. Upon termination, your access to deal rooms and data will be revoked. Confidentiality obligations survive termination.

16. Governing law and disputes

These terms are governed by the laws of Finland. Disputes shall be resolved in the Helsinki District Court, except that:

—For US users: You may elect binding arbitration administered by AAA or JAMS under their applicable rules. Arbitration will be conducted in English. Each party bears its own costs.
—For EU consumers: You may bring claims in your country of residence under local consumer protection laws.

17. Force majeure

Neither party shall be liable for any failure or delay in performing their obligations due to circumstances beyond their reasonable control, including but not limited to: natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, pandemics, strikes, or failures of third-party infrastructure providers.

18. Severability

If any provision of these terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

19. Entire agreement

These Terms of Service, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Vaulto regarding the Service and supersede all prior agreements, understandings, and communications.

20. Contact

Questions about these terms? Contact us at legal@vaulto.sh