Question 1

What is Vaulto?

Accepted Answer

Vaulto checks whether the leading AI models know about and recommend your product. It scans how visible your site is to AI search, scores it, and hands you the exact fixes to improve.

Question 2

How do I run my first scan?

Accepted Answer

Enter your website URL on the homepage and hit Scan. In under a minute you get your AI visibility score, a per-engine breakdown, your site's readiness audit, and a prioritized list of what to fix.

Question 3

Are scans free?

Accepted Answer

Yes. You get 1 free scan, no card needed (just your email). After that, Pro unlocks unlimited scans, the full Fix Kit, tracking, and head-to-head comparison.

Question 4

Which AI engines do you check?

Accepted Answer

We query the leading AI models for every scan, then aggregate the results into a single visibility score.

Question 5

What does my AI visibility score mean?

Accepted Answer

It is the share of AI engines that mention or recommend your product when asked about your category. A 0 is common for newer products: it means AI does not know to recommend you yet, which is fixable.

Question 6

What is the readiness breakdown?

Accepted Answer

It measures how easy your site is for AI to read and trust. We grade eight areas: robots.txt, llms.txt, structured data (schema), meta tags, content, brand entity, brand signals, and AI discovery files.

Question 7

What is the 'What You're Doing Right' section?

Accepted Answer

Alongside what to fix, we highlight the checks your site already passes, so you can see your strengths and where you are ahead of competitors.

Question 8

What is the visibility leaderboard?

Accepted Answer

The leaderboard ranks scanned sites by AI visibility. Sponsors can take a clearly labeled rotating placement beside the live leaderboard. See the Sponsors page for details.

Question 9

Why do my results look cached?

Accepted Answer

To keep scans fast and fair, we cache a result for 7 days per URL. Scanning the same site again within that window returns the saved result.

Question 10

What is the Fix Kit?

Accepted Answer

After a scan, Vaulto generates copy-paste fixes tailored to your site: JSON-LD schema, an llms.txt file, robots rules for AI crawlers, and meta tags. It also writes a single prompt you can paste into Claude Code to apply everything in your repo at once.

Question 11

How do I apply the fixes?

Accepted Answer

Copy any individual artifact, or use 'copy everything' to grab the full bundle (the prompt plus every file and where it goes), then paste it into Claude Code or hand it to your developer.

Question 12

Are the fixes accurate to my product?

Accepted Answer

Yes. The Fix Kit reads your real homepage to ground every fix in what your product actually does. If a page is too thin to tell, it asks you to describe your product in one line rather than guessing.

Question 13

What do free users get?

Accepted Answer

Free users get one fix as proof it works. The full Fix Kit (all artifacts plus the Claude Code prompt) is included with Pro.

Question 14

What is head-to-head comparison?

Accepted Answer

Compare lets you scan your site against a competitor and see, side by side, exactly what they do for AI visibility that you do not. It surfaces the category gaps to close first.

Question 15

How do I run a comparison?

Accepted Answer

Open Compare in your dashboard, enter your site and a competitor's URL, and Vaulto scans both and lays out the differences: aggregate score, per-engine results, and the full readiness breakdown.

Question 16

Who can use Compare?

Accepted Answer

Compare is a Pro feature. Free users can upgrade from the Compare page or the pricing page.

Question 17

What plans are available?

Accepted Answer

Free includes one scan. Pro is €29/month for unlimited scans, the full Fix Kit, weekly tracking, scan history, and Compare. Team is €99/month with everything in Pro plus more competitor tracking slots. Paid plans include a 7-day free trial.

Question 18

Can I switch plans?

Accepted Answer

Yes. Upgrades are prorated for the rest of your billing cycle, and downgrades take effect at your next billing date.

Question 19

How does competitor tracking work?

Accepted Answer

Pro tracks up to 5 competitors per domain and Team up to 10, with automatic weekly rescans so you can watch your visibility change over time.

Question 20

What payment methods do you accept?

Accepted Answer

All major credit cards through Stripe.

Question 21

What data does Vaulto read?

Accepted Answer

To audit your site, we fetch your public web pages (the same ones any visitor or search engine can see). We do not need access to your code, analytics, or payment systems.

Question 22

Where is my data stored?

Accepted Answer

Vaulto runs on Supabase (EU region) and Vercel, with industry-standard encryption in transit and at rest.

Question 23

Are my scanned URLs private?

Accepted Answer

Your scan results live in your account. Aggregate, non-sensitive signals may appear on the public visibility leaderboard, but you control what you submit.

Question 24

How do I get help or delete my data?

Accepted Answer

Email support@vaulto.sh anytime. You can export or delete your account data from settings.

How can we help?

Getting Started

Your Scan Results

The Fix Kit

Compare (Pro)

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Frequently Asked Questions